Privacy Policy

Last Updated: June 2026

Welcome to Vitrika. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Vitrika collects, uses, stores, and protects your information when you visit or make a purchase from our website.

1. Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full Name
  • Email Address
  • Phone Number
  • Shipping Address
  • Billing Address
  • Order Details

Payment Information

We do not store your complete debit card, credit card, or banking details on our servers. Payments are processed securely through trusted third-party payment gateways.

Technical Information

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Website Usage Data
  • Cookies and Tracking Information

2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Provide customer support
  • Communicate order updates
  • Improve our products and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized activities
  • Send promotional offers, newsletters, and marketing communications (with your consent)
  • Comply with legal obligations

3. Cookies

Our website may use cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Enhance user experience

You can disable cookies through your browser settings, although some website features may not function properly.

4. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information with:

  • Payment Gateway Providers
  • Shipping and Logistics Partners
  • Technology Service Providers
  • Legal Authorities when required by law

These partners are only permitted to use your information for providing services on our behalf.

5. Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those external websites.

7. Marketing Communications

If you subscribe to our newsletters or promotional communications, you may receive updates about products, offers, and promotions. You can unsubscribe at any time using the unsubscribe link provided in our emails or by contacting us.

8. Children's Privacy

Our website is not intended for children under the age of 18 without parental supervision. We do not knowingly collect personal information from children.

9. Your Rights

You may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your data where applicable
  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the details provided below.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date.

11. Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

Vitrika

Email: support@vitrika.com

Website: www.vitrika.com