Terms & Conditions

Last Updated: June 2026

Welcome to Vitrika. These Terms & Conditions govern your access to and use of our website and services. By accessing, browsing, or placing an order on Vitrika, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue using our website.


1. Acceptance of Terms

By using Vitrika, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.


2. Products and Services

Vitrika offers various products, including but not limited to:

  • Fashion Jewelry
  • Beauty & Personal Care Products
  • Handbags & Accessories
  • Home Décor Products
  • Kitchen Essentials
  • Kids' Products
  • Lifestyle Products

We reserve the right to modify, discontinue, or update products and services at any time without prior notice.


3. Account Registration

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information.
  • Maintain the confidentiality of your account credentials.
  • Accept responsibility for all activities under your account.
  • Notify us immediately of any unauthorized use of your account.

Vitrika reserves the right to suspend or terminate accounts that violate these Terms.


4. Pricing and Payments

  • All prices displayed on the website are subject to change without prior notice.
  • Prices are displayed in Indian Rupees (INR) unless otherwise specified.
  • Payments must be completed through the approved payment methods available on the website.
  • We reserve the right to cancel any order due to pricing errors, payment issues, or suspected fraudulent activity.

5. Order Acceptance and Cancellation

  • Order confirmation does not guarantee acceptance of the order.
  • Vitrika reserves the right to refuse or cancel any order at its sole discretion.
  • In case of cancellation after payment, eligible refunds will be processed according to our Refund Policy.

6. Shipping and Delivery

  • Delivery timelines are estimates and may vary based on location and courier services.
  • Delays caused by weather conditions, logistics partners, government restrictions, or unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate delivery information.

7. Returns and Refunds

Returns, replacements, and refunds are subject to the terms outlined in our Return & Refund Policy.

Customers should review the policy before making a purchase.


8. Intellectual Property Rights

All content on Vitrika, including:

  • Logos
  • Designs
  • Images
  • Product Descriptions
  • Graphics
  • Text
  • Website Layout

is the property of Vitrika or its licensors and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, distribution, or use is strictly prohibited.


9. User Conduct

Users agree not to:

  • Violate any applicable laws or regulations.
  • Use the website for fraudulent purposes.
  • Upload malicious software, viruses, or harmful code.
  • Interfere with website functionality or security.
  • Impersonate another individual or entity.

Violation of these terms may result in account suspension, legal action, or both.


10. Limitation of Liability

To the maximum extent permitted by law, Vitrika shall not be liable for:

  • Indirect or consequential damages.
  • Loss of profits or business opportunities.
  • Service interruptions or technical issues.
  • Delays in product delivery beyond our reasonable control.

Our total liability shall not exceed the amount paid for the relevant order.


11. Third-Party Services

Our website may contain links to third-party websites or services.

Vitrika is not responsible for:

  • Third-party content
  • Privacy practices
  • Product quality
  • Services provided by external parties

Users access such services at their own risk.


12. Disclaimer

All products and services are provided on an "as is" and "as available" basis.

While we strive for accuracy, Vitrika does not guarantee:

  • Product availability
  • Error-free content
  • Uninterrupted website operation
  • Complete accuracy of descriptions or images

Product colors may vary slightly due to screen settings and photography.


13. Indemnification

You agree to indemnify and hold harmless Vitrika, its directors, employees, partners, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms & Conditions.


14. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in India.


15. Changes to Terms

Vitrika reserves the right to update, modify, or replace these Terms & Conditions at any time without prior notice.

Continued use of the website after changes are posted constitutes acceptance of the revised Terms.


16. Contact Information

For any questions regarding these Terms & Conditions, please contact:

Vitrika

Email: support@vitrika.com

Website: Vitrika.com