A little gentle care can help protect your favourite pieces. These general tips are for gold-plated and Kundan-style fashion jewellery. Always follow any care instructions supplied with your particular piece.
How should I store my jewellery?
After wearing, gently wipe each piece with a soft, dry cloth. Make sure it is completely dry before putting it away. Store separately in a dry jewellery box or soft pouch to reduce rubbing, scratches and tangling. For gold-plated pieces, a dry, airtight jewellery box is a useful option. Keep jewellery away from damp bathrooms, direct sunlight and heat. Lay necklaces flat where practical, and avoid crushing decorative drops or settings.
Can I wear it in the shower, while swimming or exercising?
It is best to remove gold-plated and Kundan-style jewellery before showering, swimming, exercising, washing dishes or other activities involving water, sweat or cleaning products. Do not assume these pieces are waterproof. If a piece gets wet, gently blot it with a soft, dry cloth and let it dry fully at room temperature before storing. Do not use a hairdryer or direct heat.
Can perfume, hairspray or lotion damage the finish?
Keep jewellery away from perfume, hairspray, creams and chemicals. Apply your products first and let your skin and hair dry before putting jewellery on. Never spray perfume or hairspray directly onto a piece. A simple habit is jewellery on last, off first.
When should I take my jewellery off?
Remove it before sleeping, bathing, swimming, exercise and household cleaning. Take it off before changing clothes if fabric could catch on stones, beads or chains. Open clasps and closures gently, and support the piece rather than pulling on decorative drops, stones or cords.
What is the safest way to clean gold-plated jewellery?
Gently wipe with a clean, soft, dry, non-abrasive cloth after use. Use light pressure rather than scrubbing. Avoid soaking, washing under a tap or using jewellery dips unless care instructions for that exact piece specifically allow them. If marks remain, ask us for advice before trying a cleaner.
How should I clean Kundan-style stones and decorative beads?
Use a soft, dry cloth and wipe gently around the decoration without pulling or pressing on settings. Kundan-style pieces can have different materials and construction, so do not assume methods used for solid-gold or gemstone jewellery are suitable. Avoid soaking and do not force a cloth into gaps. If a stone or bead feels loose, stop wearing and cleaning the piece and contact us before attempting a repair.
Which cleaning methods should I avoid?
Do not use toothpaste, baking soda, vinegar, lemon juice, bleach, alcohol, hand sanitiser or household cleaners on these pieces. Avoid abrasive powders, rough brushes, metal-polishing compounds and treated polishing cloths unless specifically approved for the piece. Do not use steam or ultrasonic cleaners. Do not apply glue, nail varnish or a DIY protective coating.
Will gold-plated jewellery tarnish or lose colour?
Plated finishes can wear or change colour over time. Moisture, sweat, cosmetics, friction and storage conditions can affect their appearance. Gentle care may help reduce exposure, but it cannot guarantee that a finish will never fade or tarnish, or last for a particular period. Check each product listing for its stated finish and materials.
What should I do if my jewellery arrives damaged or I need help?
Contact us at vitrikamall@gmail.com with your order number, a description of the issue and clear photos. Avoid attempting a repair before speaking with us. Please read our Return & Refund Policy for return and replacement conditions, and our Shipping Policy for delivery information and delivery-issue reporting requirements.